Author Archives: supernix

Ping Testing Connections

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Ping Testing

I received a call today from a customer having connection issues to the sites they wanted to, I told them to do the following, press the Windows key on your keyboard and the R key.Windows Key Plus R Key

This brings up a dialogue to enter a command to run. In the command prompt type cmd and press enter. When it opens you will see a command prompt. At the command prompt type “ping cutabovehost.com” if you do this you will see a error about it timing out, if you have a connection problem with your connection to the internet. If you get an IP address then you know your DNS is working fine and you also know your connection to the internet is working fine.
Below you will see an image of the command prompt with the results. As you will notice you see the domain name cutabovehost.com as well as the IP address of the domain. The time will tell you how long it took to make a round trip from the server and back as you can see in this example it was 88ms at one point. The ms stands for milliseconds.

CMD Output

 

That leaves us to believe it must be your software. In this case the customer just rebooted his PC and all was well.

Another thing to keep in mind is if you are using a Verizon MIFI or a portable hot spot from any company you are using a wireless connection.
Being a wireless connection means that the connection is going to fade in and out much like your radio will in your car. Even WIFI in a house will experience signal degradation if you have someone walk between you and the router.

Hope you got your questions answered and learned something from this post if not you can always call 864-280-9181 for support.

Windows 10 Free Upgrade

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Windows 10 Upgrade

Windows 10 Free Upgrade

Many people are anxiously waiting for their Free Windows 10 Upgrade, everyone is wondering when it will finally roll out.

Well it is starting to begin! They are now starting to make preparations to move everyone to Windows 10 Upgrade via the free upgrade process.

Here is a screenshot of what just popped up via my Windows 8.1 PC.

There are two trains of thought here on this. One of them is that if you are an early adopter then you are getting to be one of the first to experience the new OS, then there is the other thought which is, if you are one of the first to get it while it is hot then you are going to have to deal with bugs that made it through the vetting process. Not sure what nuisances you might have to endure, but being first can have draw backs.

All you have to do from what is being told so far is have a Genuine copy of Windows 7, 8, or 8.1.

The Windows 10 Free Upgrade process will be delivered most likely the same way that they are delivering the Windows updates you already are getting.

Check back often for more information as it becomes available.